Privacy Policy
Effective Date: [6/10/25]
At American Spine, we are committed to protecting your privacy and ensuring the security of your personal and health information. This Privacy Policy describes how we collect, use, disclose, and safeguard the information you provide through our website https://www.ifixspinemd.com (the “Site”) and during your interactions with our clinic.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
When you complete a form, request an appointment, or contact us, we may collect:
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Your name, phone number, email address, date of birth, and mailing address
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Health information relevant to your care (submitted through contact or intake forms)
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Insurance and billing information
b. Automatically Collected Information
When you visit our website, we may automatically collect:
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Device type, browser, and operating system
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IP address and location data
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Pages visited and time spent on our website
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Cookies and analytics data (see Section 5)
2. How We Use Your Information
Your information is used for the following purposes:
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To schedule and manage appointments
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To provide medical care and communicate with you regarding your treatment
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To respond to inquiries or patient service requests
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To send appointment confirmations, updates, and important notices
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To send occasional marketing communications (with your consent)
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To analyze and improve website performance and user experience
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To comply with applicable laws and regulations
3. SMS Communication Consent
By submitting your mobile phone number, you consent to receive the following SMS messages from American Spine:
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Appointment confirmations and reminders
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General updates and alerts related to your care
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Occasional marketing and promotional content
Message frequency may vary. Message and data rates may apply.
You may:
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Text “HELP” for support
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Text “STOP” at any time to unsubscribe from further messages
Please note that opting out of messages may limit our ability to communicate time-sensitive information about your care.
4. How We Share Information
We do not sell your personal or medical information.
We may share your information with:
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HIPAA-compliant service providers (e.g., scheduling, email, payment, or medical record platforms)
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Health care professionals involved in your care
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Legal or regulatory authorities, if required by law
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Business partners and vendors acting on our behalf (with signed agreements in place)
5. Cookies and Tracking Technologies
Our website may use cookies and analytics tools (like Google Analytics) to:
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Track how you use our site
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Improve the content and functionality of our pages
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Enhance user experience
You can modify your browser settings to reject cookies. Disabling cookies may limit website functionality.
6. Data Security
We maintain reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, use, or disclosure. However, no method of electronic transmission is 100% secure.
7. Your Rights and Choices
You have the right to:
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Request access to or correction of your personal information
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Withdraw consent to marketing communications at any time
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File a complaint with the U.S. Department of Health and Human Services if you believe your rights under HIPAA have been violated
To make any of these requests, please contact us at the details below.
8. Third-Party Links
This website may contain links to third-party websites. We are not responsible for the privacy practices of those external sites. Please review their policies independently.
9. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy at any time. Updates will be posted on this page with the “Last Updated” date. Continued use of our website indicates your acceptance of any changes.
11. Contact Us
If you have any questions about this Privacy Policy, your data, or how we communicate with you, please contact:
American Spine
Website: https://www.ifixspinemd.com
Phone: (833) Sto-Pain (786-7246)